How does the tour work?▼
Download the app, get your ticket, and start exploring! Stories play automatically when you're near a landmark. No buttons to press — just walk, bike, or boat and listen.
Is there a free trial?▼
Yes! Tap 'Hear a sample' on our homepage to preview real audio stories. You can also browse the map for free — audio unlocks after purchase.
Do I need to download an app?▼
Yes. After purchase, you'll receive a link to download our app and activate your account instantly.
How do I get started after buying?▼
You'll receive an email with your access link. Open it on your phone, download the app if you haven't already, and enter your email — you're ready to explore!
Do I need internet during the tour?▼
Nope! You can download the entire tour to your phone and it'll work perfectly even when you're deep in the Jordaan or on a boat with no signal.
Can I use this on my boat rental day?▼
Absolutely! It's designed for boat rentals. Stories play automatically as you cruise past landmarks — no hands needed. Perfect for captains and passengers alike.
Does it work on bikes and walking tours too?▼
Yes! The app works great whether you're on a boat, bike, or on foot. Just keep your phone with you and stories will play as you pass each landmark.
How long are the audio stories?▼
Most stories are 1-2 minutes each — short enough to enjoy between sights, but packed with fascinating local insights and hidden history.
How many landmarks are covered?▼
Over 200 landmarks across Amsterdam! From famous sites like Anne Frank House to hidden gems only locals know about.
Can I pause or skip stories?▼
Yes! You have full control. Pause anytime, skip ahead, or replay your favorites. The app remembers where you left off.
What if I miss a story?▼
No worries! You can tap any landmark on the map to play its story manually, or simply circle back and it'll play again automatically.
Can I buy access for someone else?▼
Each person needs their own pass. Buy the 12h, 24h, or 48h option that fits their trip.
Do I need the app to use the pass?▼
Yes, the pass unlocks the in-app tour. Download the app and sign in with the email you used at checkout.
What languages are available?▼
We support five languages: English, Dutch, French, German, and Spanish. You can switch between them instantly inside the app.
What's the difference between the options?▼
Choose by time: 12 hours, 24 hours, or 48 hours. Pick the duration that matches your trip.
How long does my access last?▼
Access starts when you activate it: 12 hours, 24 hours, or 48 hours. Plenty of time to explore at your own pace.
What if I'm not satisfied?▼
We want you to love it! If something's not right, reach out to support@mokumtour.nl within 24 hours and we'll make it right.